HOME / REFERRALS AND WORD OF MOUTH
Referrals and word of mouth
Word of mouth still works. What happens next changed.
Your neighbor still tells people to call you. The difference is what they do before they dial. They look you up. If nothing comes up, or the only thing that does is a competitor with forty reviews, they call the competitor. You never hear about that job, which is why it feels like referrals dried up when they did not.
What you get
What this looks like when you never touch it.
- Somewhere for a referral to land that looks like a real business
- Your reviews gathered in one place instead of scattered
- Nothing for you to run, update, or log into
I have gone twenty years without a website.
You have, and those referrals are real. This is not about replacing them. It is about not losing the ones you already earned at the very last step, when somebody checks and finds nothing.
Recent work
Built for businesses like yours.
Every site is built from scratch for the business it belongs to. Nothing here started from a template, which is why a general contractor, a house plan library, a plumber, a design studio, an electrician and a copier repair company have almost nothing in common.
The people who send you work are still sending it. What changed is the ten seconds after, when the customer looks you up before they dial. You already earned that job. Losing it in those ten seconds is the part that bothers me.
Dustin, founder · Gig Harbor, WA · Meet Dustin
Client words
Good work.
5.0
5 Google reviews
Read reviews on Google ↗
Good work.
Good people to work with.
“He helped get my website back online and running properly, and the difference has been night and day.”
“Communication was clear and concise.”
“Was super easy to work with, and created a beautiful site.”
“Narrows Web is hands down one of the best web development partners I have ever worked with.”
“They nailed exactly what we pictured, clearly know what they are doing, got the site live quickly”
Excerpts from customer reviews on Google.
Read all 5 reviews in full
“I had been dealing with so many issues with third-party companies that promised everything but ultimately failed to deliver. They were difficult to communicate with, untrustworthy, and charging way too much money to essentially let my website sit there without actually getting anything accomplished. Dustin at Narrows Web was a completely different experience. He helped get my website back online and running properly, and the difference has been night and day.”
“Dustin has a remarkable talent for taking your vision & transforming it into the perfect site. From start to finish he was a pleasure to work with. Communication was clear and concise. All revisions and corrections were made in a timely manner & anything that couldn’t be done was promptly explained.”
“Was super easy to work with, and created a beautiful site. Looking forward to sharing it with my clients.”
“Narrows Web is hands down one of the best web development partners I have ever worked with. Their approach is highly strategic and thought out, and they executed my exact vision perfectly.”
“Really happy with Narrows Web Co. for SEO & getting found and a website redesign here in Puyallup. They nailed exactly what we pictured, clearly know what they are doing, got the site live quickly, got our site showing up in search, were easy to reach and always clear, and were upfront on pricing with no surprises.”
Your business could be next.
Get our free website check →Plain pricing
What it costs.
The website build
$500 one time
To build your site. Once. Live in about a week.
- Hand designed for your trade
- A page for every service and city
- Yours: the site and the domain
The Anchor
$100 / month
Pick this if your site already brings in the leads you want and you want to keep climbing, steadily.
- We keep your site online, secure and running
- A monthly check of how you show up on Google and AI search, with easy fixes made
- Up to 2 hours of edits a month, live within 2 business days
The Current
$250 / month
Pick this if you need more leads and want your site bringing in more calls.
- Everything in The Anchor, done faster
- A new page or article every month, written and built for you
- Ongoing work to get you found on Google and AI search, with results tracked
- Up to 6 hours of edits a month, next business day
- Review-generation & reputation engine
- Coming soon: beta access to our small business focused CRM
Compare it with what one new customer is worth to you. For most trades, a few extra jobs a year covers it.
It works at that price because there's no agency overhead. Every site is hand designed and loads fast on any phone.
Same price for everyone, posted here. Full pricing
Not quite you?
Try another door.
Free website check
Want to see what a referral sees?
Takes a minute to ask and costs nothing. We look up your business the way a referral would and send back exactly what they see. If it already looks good, we will tell you that and leave you alone.